Our Best Practice webinars are offered to existing SilverCloud customers on a subscription or pay-per view basis. Classes provide insight into the inner workings of knowledge management and offer real world scenarios that will help you to reach your organizational goals.

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Sample Topics

• The Power of Trees
• Multi-system Configurations
• Understanding Connections in v4
• Integration Design and the End User Interface
• Utilizing existing documentation and web pages
• Security configurations, admin-responder hierarchy
• End User login and associated benefits
• The External Calendar in v4
• HTML and CSS within SC
• Enhancing content with Images, Audio, Video and Templates